
Blending Human Insights with Purposeful AI
Blending Human Insights with Purposeful AI
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Author
Partner, Chief of Strategy & Client Experience
Co-founded Bombay Running (50K community, Nike-backed) Led campaigns with RedBull, Franklin Templetion, Garmin Led Presales & Digital at UNFYD, scaling early WhatsApp CRM & CX solutions.

November 18, 2025
Growth
As India hosts major AI Summit and governments invest heavily in compute and infrastructure, AI is shifting from a tool to a foundational layer, much like electricity or the internet. When everyone has access to the same models and speed, the real advantage for brands will come from human insight, strong narratives, and clear positioning. In an AI-driven world, strategy and creative direction become the true differentiators.
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February 1, 2026
Growth
Strategy
Customer communication in India is rapidly shifting toward WhatsApp Business. With the introduction of calling through the WhatsApp Business API, brands can now move from chat to verified calls instantly without customers switching apps. For businesses, this means smoother support, faster sales conversations, and fewer drop-offs. In today’s market, WhatsApp isn’t just a messaging tool anymore, it’s becoming the entire customer journey.
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January 1, 2026
Growth
Meta’s latest Andromeda update is changing how ads work, shifting the focus from micro-targeting to smarter AI and stronger creative variety. With better intent prediction and up to 8% higher ad quality in early tests, the message for marketers is clear: build diverse creatives, focus on strong hooks, and align organic and paid strategies to stay ahead in an AI-driven ecosystem.
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